Skip to page content

The Ford is committed to making its presentations accessible to all.

Please call Audience Services at 323 850 2000 to arrange special seating.

When You're Here

Accessible Seating for Guests with Disabilities

In the amphitheater, there are 10 wheelchair spaces, 10 companion/ADA seats, and 14 transfer seats. Patrons may purchase up to three contiguous seats in the ADA section or as close to it as possible, if contiguous seats are sold out. Placement of ADA seating is in compliance with the California Historical Building code; the furthest seats are only 96 feet from the stage. Accessible seats are located in the back row. The aisles in the amphitheater have a steep grade. Mobility devices may not block aisles. Our staff will assist in moving devices to a secure location and retrieving them during intermission and/or after the show.

We recommend patrons arrive early to provide time to navigate the venue.


Assistive Listening Devices

Assistive Listening Devices are available for free. They can be picked up across from Door A on the amphitheater level (level 5). Please ask an usher for assistance.


Concessions 

Todo Verde on The Zev Terrace and Grab & Go Market on Edison Plaza are wheelchair accessible.


Sign Language Interpreter

Requests for a sign language interpreter can be facilitated through Accessibility Services at 323 850 2125. Advanced notice of 5 business days is requested.


Open Captioning

Requests for open captioning can be facilitated through Accessibility Services at 323 850 2125. Advanced notice of 10 business days is requested.


Restrooms

Accessible restrooms are located on level 4.


Service Animals

Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA. This also applies to other species of animals, whether wild or domestic, trained or untrained. 28 C.F.R. § 36 (2010).

If a service animal behaves in an unacceptable way and the person with a disability does not control it, The Ford will not allow it onto the premises. Uncontrolled barking, jumping up on people, and running away from the handler are examples of unacceptable behavior. The Ford has the right to deny access to a dog that disrupts our operations. The Ford will exclude a service animal when its behavior poses a direct threat to the health or safety of others. 28 C.F.R. § 35.136.

The ADA requires the service animal to be under the control of the handler. This can be by means of a harness, leash, or other tether. The animal must be housebroken. The Ford is not required to provide for the care or supervision of a service animal, including cleaning up after it. 28 C.F.R. § 36.302. For more information, see the Americans with Disabilities Act, Title 28 Code of Federal Regulations, Pt. 3536. 2010 ed.

Transportation & Parking

Accessible Parking

There are nine accessible parking places on site at The Ford; a parking attendant will direct you. Patrons must show a designated placard to park in this area. The Ford is situated in a Los Angeles County regional park, and parking lots are located in hilly terrain. A free accessibility cart is available to transport patrons from the accessible parking area to The Ford’s ADA entrance on the loading dock level. Box Office Services and elevator to access the theater, concessions, and picnic terrace is accessible on this level. Our staff will be present to answer questions.

Please note, the ADA transit wheelchair lift has a capacity of up to 500 lbs. and is unable to accommodate motorized scooters.

The main entrance by the Box Office has a graded inclined path suitable for wheelchairs, scooters, walkers, or canes; the path leads to Edison Plaza (level 1). An elevator can be accessed on this level, taking patrons to level 4 (restrooms) and level 5 (amphitheater seating). A separate elevator can be accessed on level 5 leading to the new picnic terrace.


Shuttles

The shuttles from the off-site parking lot are wheelchair accessible. Visit our Getting Here page to learn more. 

Contact Us

Phone or email:
Contact Audience Services at 323 850 2000 or information@laphil.org
Open 10am–6pm, daily
 

ADA Compliance mail or phone:  
ADA Compliance Coordinator
Los Angeles Philharmonic Association
151 S. Grand Ave. Los Angeles, CA 90012-3034