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Ticket FAQs

The Ford Ticket Information

We're delighted that you would like to join us at The Ford.

Create Your Own packages allow you to build your own package of three or more concerts, while saving on single-concert ticket prices and no per-ticket charges! Create Your Own packages are now available. 

Tickets to individual concerts will be available beginning May 14 at 10am.
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Tickets individual concerts are available today, May 14 at 10:00am.

We strongly encourage you to purchase your tickets online beginning May 14, to avoid longer than normal telephone queues. To purchase tickets online:

 

  1. Visit the Calendar at theford.com/calendar
  2. Locate the concert you with to purchase and click BUY NOW
  3. Select the numbers of seats you wish to purchase and select your preferred seating zone.
  4. Click CONTINUE
  5. You will automatically be provided the best seats available  
  6. If you with to change your seats, add new seats to your cart and click the X next to the seats you with to remove.
  7. Click CONFIRM SEATS
  8. REVIEW YOUR ORDER. Confirm the correct number of seats and locations are in Your Cart.  
  9. Once your have reviewed your Order, accept the Conditions of Sale and click CHECKOUT to enter your payment and complete your order.

I encourage you to explore the season at theford.com. If you have any other questions or require further assistance, please let me know. I would be happy to assist you.

 

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All sales are final, meaning that there are no exchanges and no refunds. If you find that you are unable to attend a concert that you purchased tickets for, you are free to give those tickets to a friend or acquaintance (instructions on how to share your tickets may be found here) or donate the tickets back to the LA Phil

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To aid in our continued effort to reduce the environmental impact of The Fordl and to provide a reduced-contact experience, all tickets will be provided digitally.  You may access your tickets online by logging into your account at theford.com or in The Ford app.  To learn more about how to manage your digital tickets, please visit theford.com/digital-tickets.

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We take your privacy and information security very seriously. The LA Phil never sells data or shares personal information with outside entities and we keep minimal information regarding your purchase history with the LA Phil. 

Please note:

  • Deleting your account eliminate access to digital tickets for future events on your account or any rights or privileges related to any ticket purchases and contributions (including any donation recognition and the cancellation of any tickets already purchased to upcoming performances.)
  • Additionally, this will prevent the LA Phil from communicating with you regarding tickets or performances and may inhibit your ability to purchase tickets online.

Requests to delete your account may be sent to information@laphil.org or via an LA Phil app (LA Phil, Hollywood Bowl, or The Ford) by logging into your account and selecting “Delete Account” from within your account settings.

Group Tickets

For groups of ten or more, please contact Group Sales at 323 850 2050. See Group Sales page of this website for further information.

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All you need is 10 people to qualify as a group.

Remember you can take advantage of our payment plan which will give you time to organize the required amount of people while reserving seats early for the best possible seating.

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The 30% non-refundable deposit is required at time of booking and final payment is due 6 weeks prior to performance date. If you are booking within 6 weeks of your performance date then payment is due in full at time of booking.

We are happy to offer Schools, Churches, and City or County Park & Recreation Departments wishing to pay by check or requiring a manager’s approval to use a corporate credit card a two-week allowance for receipt of check or approval.

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Yes! Group orders can be adjusted until the time of final payment. However, once final payment has been received; there are no refunds or exchanges.

To make things even easier, you can add additional seats even after you have finalized your order with no additional service charge.

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Tickets can be located in any section as long as they add up to a minimum of 10 tickets.

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For your convenience group tickets can be purchased over the phone, email, fax, and mail.

Order By Phone

Tel: 323 850 2050
Monday–Friday, 9am–5pm

Order By Fax

Fax: 323 850 2138

Order By Mail

Complete the order form and mail it with your payment to:
The Ford Group Sales Department
P.O. Box 1951
Los Angeles, CA 90078-1951

Email Orders

Email newgroups@laphil.org for more information and to start your order!

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For your protection, only the group leader or someone you as the group leader has designated on your account can make adjustments. 

If you have someone that will be assisting you such as a co-chair, secretary/assistant, spouse, relative or co-worker and you would like them to be able to modify your seats or make a payment just give us their name and we will add them to your account.

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Tickets are printed once your account is finalized by performance date order. Final payment made at 6 weeks gets your tickets to you within 30 days of the concert.

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