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The Ford Digital Tickets How-To

How to access, share, and add tickets to Apple Wallet or Google Pay

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Digital tickets at The Ford

Tickets at The Ford have gone paperless! Use this guide to learn how to access and share your digital tickets.

For the quickest and simplest entrance to The Ford, we strongly recommend using your phone to add tickets to Apple Wallet or Google Pay before you arrive.

You can add your tickets to Apple Wallet or Google Pay any time before your performance. Barcodes for Apple Wallet and Google Pay tickets will appear automatically as soon as they become available.

You can also show barcodes in the web browser starting two weeks before your performance date.

Jump to a section:

Add a ticket to Apple Wallet | Add a ticket to Google Pay | Show a mobile barcode | Share a ticket | Accept a shared ticket | Unshare a ticket

Add a ticket to Apple Wallet

Log in with your Ford username and password at my.theford.com

Select "Manage Tickets" for your performance

Select "Access Tickets"

Mark the checkboxes for the tickets you’d like to add to your wallet

Select "Add to Apple Wallet"

Select "Add" or "Add All" in the top right corner to add the tickets to your Apple Wallet

Add a ticket to Google Pay

Log in with your Ford username and password at my.theford.com

Select "Manage Tickets" for your performance

Select "Access Tickets"

Mark the checkboxes for the tickets you’d like to add to your wallet

Select "Save to Google Pay"

Select "View in App"

Your tickets will be saved to the Google Pay app on your phone

Show a mobile barcode

Log in with your Ford username and password at my.theford.com

Select "Manage Tickets" for your performance

Select "Access Tickets"

Mark the checkboxes for the tickets you'd like to view

Select "Show Barcode"

Swipe through your tickets to scan in!

Share a ticket

Log in with your Ford username and password at my.theford.com

Select "Manage Tickets" for your performance

Select "Share Tickets"

Mark the checkboxes for the tickets you'd like to share

Select "Generate Share Link" to create a ticket share link

Select "Share" to send the ticket share link to your intended recipient

Send your ticket share link via SMS, Email, or the messaging platform of your choice (Instagram, Facebook, WhatsApp, etc)

If sharing via SMS, fill your recipient's email address in the "To" field and then hit the icon to send

If sharing via email, fill your recipient's email address in the "To" field and then hit the mail icon to send

After you've sent the link, select "I've Finished Sharing" to close the share window. It's up to you to send the ticket share link, so double-check to make sure it was received!

Accept a shared ticket

Enter your email address

If you already have an account at The Ford, you'll be asked to enter your password

If you don't have an account at The Ford, you'll be prompted to create one

Once you've logged in, the tickets will be automatically transferred to your account!

 

Unshare a Digital Ticket

Log in with your Ford username and password at my.theford.com

Select "Manage Tickets" for your performance

Select "Share Tickets"

Select the "Unshare" button for the tickets you'd like to unshare

Confirm your selection

Using The Ford App

1) Download The Ford App from the App Store or Google Play (If you already have The Ford installed, make sure you're running the latest version)

2) Log in using your LA Phil credentials

3) Select your upcoming performance from the "My Concerts" tab

From there, you'll be able to use the to app share your tickets, add them to Apple Wallet or Google Pay, or show a barcode at the gate to scan in.

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