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Digital Tickets

Tickets at The Ford have gone paperless! Use this guide to learn how to access and share your digital tickets.

For the quickest and simplest entrance to The Ford, we strongly recommend using your phone to add tickets to Apple Wallet or Google Wallet before you arrive.

You can add your tickets to Apple Wallet or Google Wallet any time before your performance. Barcodes for Apple Wallet and Google Wallet tickets will appear automatically as soon as they become available.

You can also show barcodes in the web browser starting two weeks before your performance date.

This guide includes:

Video and step-by-step visual and text instructions for:

• Accessing your tickets
• Adding tickets to Apple/Google Wallet or as QR Code
• Sharing and unsharing tickets
• Accepting a ticket shared with you

Jump to instructions for The Ford App
Jump to instructions for The Ford Website

Managing Tickets with The Ford App

Watch the full video guide for all ticketing how-to's with The Ford App

Accessing your tickets on the app

Finding your purchased tickets & adding tickets to Apple/Google Wallet or as QR code

Download The Ford App from the App Store or Google Play (If you already have the app installed, make sure you're running the latest version)

Log in using your Ford account credentials

Select your upcoming performance from the "My Concerts" tab

From there, you'll be able to use the app to share your tickets, add them to Apple Wallet or Google Pay, or choose "View QR Code" when you're at the gates ready to scan in.

If you chose to add to your Apple or Google Wallet, select "Add" or "Add All" to add the tickets to your Apple Wallet or "View in App" to save tickets to the Google Play app.

Wait to be at the gates when choosing "View QR Code" show a barcode within the app at the gates to scan in.

Sharing and unsharing tickets on the app

From the My Concerts tab, select "Share Ticket" to send your tickets to friends or family

Select the tickets you'd like to share

You can share tickets via any app on your phone

Including text message and email!

To unshare a ticket you've shared previously, select "unshare" from the ticketing menu

Select the ticket you'd like to unshare, tap "Unshare Tickets," and the ticket will return to your account

Managing Tickets with The Ford Website

Watch the full video guide for all ticketing how-to's on The Ford Website

Accessing your tickets on the website

Finding your purchased tickets & adding tickets to Apple/Google Wallet or as QR code

Log in at my.theford.com to access and share your tickets

Select "Manage Tickets" for you upcoming event

Select "Access Tickets" to download your tickets

You can add your tickets to Apple/Google Wallet, or view them as a barcode

Use the checkboxes to select the tickets you'd like to download

"Add to Apple/Google Wallet" will download the ticket to your mobile wallet

"Show Barcode" will pull up your ticket on a mobile browser when you're ready to scan in at the gates

Sharing and unsharing tickets with the website

Log in with your Ford username and password at my.theford.com

Select "Manage Tickets" for your performance

Select "Ticket Sharing"

Use the checkboxes to select the tickets you'd like to share and select "Generate Share Link"

This will create a unique link you can use to share your tickets. Select "Share" to send the ticket link

You can share tickets via any app on your phone

Including text message...

... and email!

Select "I've Finished Sharing" to finish the process

To unshare a ticket you've shared previously, select "Share/Unshare Tickets"

Use the checkboxes to select the ticket(s) you'd like to unshare. Select "Unshare" and the tickets will return to your account.

Accepting a ticket shared with you

To accept a ticket from a link that's been shared with you, enter your email address

If you already have a Ford account, enter your password

If you don't have a Ford account, you'll be prompted to create one

Once you've logged in, the tickets will be automatically transferred to your account!

Need Help?

Email: information@laphil.org
Phone: 323 850 2000